Why Your Insurance Won’t Replace Your Roof (And What to Do Next)

If you’ve recently filed a claim for a roof replacement and your insurance company denied it, you’re not alone. Many homeowners assume their insurance will cover a new roof after damage, only to find out that’s not always the case.

So, why won’t your insurance company replace your roof? The answer often comes down to  policy terms, the cause of damage, and the age of your roof.  Let’s break it down.


1. Insurance Covers Sudden Damage, Not Wear and Tear

One of the most common misconceptions about home insurance is that it  covers all roof damage.  The reality?  No property insurance policy is a maintenance policy.

That means  gradual wear and tear, neglect, or aging  won’t be covered. Insurance is designed to protect against sudden, unexpected events—like:
✅ Hailstorms
✅ Fallen trees
✅ Fire
✅ Windstorms (depending on your policy)

However, if your roof is simply  old or deteriorating from age, poor maintenance, or previous unreported damage, your claim may be denied.

🔍 Example:

If a hailstorm damages your  5-year-old roof,  your insurance will likely cover repairs or replacement.
But if a  20-year-old roof  starts leaking due to worn-out shingles, that’s considered  normal aging —which insurance won’t cover.


2. The Age of Your Roof Matters

Many insurers have  roof age limits  when it comes to full replacements. If your roof is  15 to 20 years old , your coverage may be limited to  actual cash value (ACV)  rather than the full replacement cost.

  • Replacement Cost Value (RCV):  Pays for a new roof at today’s prices, minus your deductible.
  • Actual Cash Value (ACV):  Pays only for the  depreciated value  of your roof, meaning you’ll receive significantly less money.

If your insurer only offers  ACV coverage , you may need to pay a large portion of the replacement cost  out of pocket.

🔗  Check out this guide  from the Insurance Information Institute to understand how roof insurance coverage works.


3. Pre-Existing Damage or Poor Maintenance Can Lead to Denials

If an insurance adjuster  inspects your roof and finds signs of pre-existing damage —such as missing shingles, previous leaks, or mold growth—they may reject your claim.

This is why  regular roof inspections and maintenance are crucial.  Many policies state that  homeowners must take reasonable steps to maintain their property —and failing to do so can result in denied claims.

What Can Cause a Denied Roof Claim?

🚫 Improper installation
🚫 Neglect or lack of maintenance
🚫 Existing leaks before a storm
🚫 Roof damage not reported in a timely manner

If an insurer suspects your roof  was already compromised  before the claimed event, they may deny coverage.


4. Certain Weather Events May Not Be Covered

Did you know that  some policies exclude specific types of storm damage?

For example, if you live in a  hurricane-prone  area, your insurance might have a  hurricane or windstorm deductible that requires  you to pay a portion of repairs out of pocket  before coverage kicks in.

Similarly,  earthquakes and floods  are  not covered  under standard home insurance policies—you’d need separate policies for those.

Pro Tip:  Always review your  policy exclusions  and discuss coverage details with your insurance provider.

🔗  Learn more about what home insurance covers  from the National Association of Insurance Commissioners (NAIC).


5. Work With a Reputable Roofing Contractor for an Inspection

If your claim is denied, it’s important to  get a second opinion  from a  trusted roofing contractor.  Sometimes, insurance adjusters miss critical damage or incorrectly classify the issue as wear and tear.

Working with a professional roofer can help you:
✔️ Identify legitimate storm damage
✔️ Document necessary repairs for an insurance appeal
✔️ Ensure your roof is properly maintained to prevent future claim denials

🔗  Mario’s Roofing  is a trusted local roofer that provides high-quality roof inspections, repairs, and replacements. If you suspect your roof has damage, reach out for a professional evaluation.


What You Can Do If Your Roof Claim Is Denied

If your claim is denied,  don’t panic.  Here are some steps to take:

✅  Request a detailed explanation  of the denial from your insurance company.
✅  Check your policy  to ensure the claim should or shouldn’t be covered.
✅  Get a second opinion  from an independent roofing contractor.
✅  Consider appealing  the decision with additional evidence, such as photos and maintenance records.
✅  Ask about partial repairs  if a full replacement isn’t covered.


Final Thoughts: Be Proactive About Roof Maintenance

Your  home insurance is there for sudden damage—not maintenance issues.  The best way to ensure coverage is to  stay ahead of roof problems  by:
✔️ Getting  annual roof inspections
✔️ Fixing small issues before they become major problems
✔️ Keeping documentation of repairs and inspections

If your roof is nearing the end of its life,  contact a trusted roofing contractor  to assess whether it’s time for an upgrade—before damage leads to costly repairs or denied insurance claims.

Not sure how your current policy would respond if something happened?  Reach out to the experts at Mario’s Roofing  for guidance. They’ll help you understand your options and work alongside your insurer to keep your home fully protected.

By carlos vargas November 21, 2025
If someone hits your car and drives off, it’s called a hit and run . Imagine leaving the grocery store to find your bumper smashed with no note or witnesses. It’s not just the damage that’s frustrating; it’s the uncertainty about what to do next. Why Are Hit & Runs Confusing? Many drivers aren't sure what to do because we aren’t often taught how insurance works for these situations. But the more you know, the more protected you’ll be. At Vargas & Vargas Insurance , we guide drivers through hit and run claims, breaking down the process in simple terms. Key Questions Answered: What is a hit & run under Massachusetts law? What auto insurance helps in this situation? Will your premium go up? What immediate steps should you take? What Is a "Hit & Run"? A "hit and run" involves another driver damaging your car or injuring you and leaving without giving their info. It could happen in a parking lot, on the street, or even at home. Massachusetts law requires you to report it and file a claim. Coverage That Helps in a Hit & Run Your auto policy can help—if you have the right coverage. Uninsured Motorist Coverage (UM/UIM): Essential for covering injuries to you or passengers. Collision Coverage: Covers car damage but requires you to pay the deductible. Note: Massachusetts is a no-fault state , needing collision and/or UM coverage for protection. Will Your Insurance Rates Rise? It depends. If considered a not-at-fault accident, rates might not increase. However, lack of a police report or a history of claims might affect rates. Reporting it properly is crucial. What Actions Should You Take? Call the police immediately to file a report. Take photos of all damage and surroundings. Seek witnesses or security camera footage. Contact your insurance agent for advice on filing a claim. Keep all records , like police reports and photos. The Bottom Line You can't control reckless drivers, but you can control your preparedness. Here's what you need to know: Have collision and uninsured motorist coverage for protection. A police report is essential. Your agent is your best ally for making claim decisions.  If you’ve returned to your car to find damage without a note, you know the stress. Now you know the steps to take and the protections you need. At Vargas & Vargas Insurance , we’re here to make this simple and stress-free. Unsure if your policy protects you from a hit & run? Call us at 617-298-0655 . Let’s ensure you’re covered before it happens.
By carlos vargas November 21, 2025
In this post, we'll guide you through what happens when someone is injured on your property, how personal liability insurance can provide protection, and the steps you should take immediately if an accident occurs. By the end, you'll understand common scenarios that trigger personal liability coverage, what's included (and not included) in a standard policy, how claims are managed, and practical tips to protect yourself both before and after an accident. Understanding Personal Liability Insurance Personal liability insurance is designed to protect you financially if you are found legally responsible for someone’s injury or damage to their property. Typically, this coverage is part of your homeowners or renters insurance policy. If an incident occurs on your property and you’re held responsible, your personal liability insurance can help cover: Medical expenses for the injured person. Legal defense costs if you’re sued. Settlement or judgment amounts awarded to the injured party. Without this coverage, you could face out-of-pocket expenses which could amount to thousands or even hundreds of thousands of dollars, depending on the situation. Common Injury Scenarios on Your Property Personal liability coverage may be applicable in situations like: A guest slipping on an icy walkway. A child falling off a swing in your backyard. A delivery driver tripping over a loose step. A neighbor’s fence being damaged by a tree falling from your yard.  Accidents can happen even if precautions are taken, and unfortunately, being "careful" doesn't automatically shield you from legal or medical bills. What’s Not Covered It's crucial to understand that personal liability insurance doesn't cover everything. Most policies exclude: Injuries to you or household members. Intentional acts causing harm. Certain high-risk situations, such as injuries from business activities conducted at home (unless you have separate business liability coverage). Understanding these exclusions can prevent surprises and the frustrations often accompanying a denied claim. What Happens After an Injury on Your Property If someone is injured on your property: Get medical help immediately — the priority should be the person’s safety and well-being. Document the incident — take photos, collect witness statements, and record all details. Notify your insurance company — report the incident promptly, even if unsure whether the injured party will make a claim. Avoid admitting fault — stick to the facts when speaking with the injured person and your insurer. Once a claim is filed, your insurance company will: Investigate the incident. Determine whether your policy covers the claim. Handle negotiations, settlements, or defense in court if necessary. How to Protect Yourself Before an Accident Happens While insurance covers the unexpected, prevention is better than reaction. Reduce your risk by: Keeping walkways clear of ice, snow, and clutter. Repairing loose steps, handrails, and flooring. Properly maintaining landscaping and trees. Providing adequate lighting for entrances and pathways. Regular maintenance not only keeps your property safe but shows responsible behavior if a claim is filed. The Role of Your Insurance Broker An experienced insurance broker can help you: Review your policy to ensure adequate liability coverage limits. Clarify exclusions so you understand what's not covered. Guide you through the claims process if an injury occurs. Suggest umbrella insurance for additional liability protection beyond your standard policy limits. Having a broker means you aren't navigating these situations alone — you'll have someone familiar with your policy advocating for you. The Bottom Line Accidents can occur anywhere to anyone at any time. If someone gets hurt on your property, personal liability insurance can safeguard your finances, cover legal costs, and help manage the situation professionally. The key is understanding how your coverage works before you need it. This involves knowing your policy limits, understanding exclusions, and ensuring you have sufficient protection in place. Additional Resources: Insurance Information Institute – Understanding Liability Coverage NAIC – Consumer’s Guide to Home Insurance