😟 What happens when the agent who’s always handled your insurance suddenly retires or sells their agency?
Have you received a letter or email letting you know your trusted insurance agent is stepping away?
It can feel unsettling—after all, this was the person who knew your needs and had your back when life threw surprises your way.
What should you do now to make sure your coverage—and service—stay strong?
In this article, we’ll walk through your options, how to keep your current policies, and when it’s time to consider switching to a new agent.
Let’s break it down—quickly and simply.
✅ Your Policy Is Still Safe
Good news! Your insurance contract is with the carrier, not the agent—so your coverage continues as long as you keep paying your premiums. 🏠🚗
🔄 But Your Agent Will Change
In most cases, your account is reassigned to another agent or service team. Some insurers may even move you to a self-service model. That’s where issues can start:
- Less personal service
- Longer wait times
- Unfamiliar communication style
- Missed reviews or updates
🛠️ What Can You Do?
Here are your top options:
- Give the new agent a chance — Evaluate their service over the next 30–60 days.
- Call the new agency — Ask how they handle renewals, claims, and client communication.
- Keep your carrier, switch agents — Contact your insurance company and request to work with a different agent.
- Find a new local independent agent — Especially helpful if you want personalized service and more carrier options.
💬 Why Clients Choose to Switch Agents
- Poor service or communication
- Limited availability
- Lack of insurance knowledge
- Personality mismatch
- You’ve relocated
This is your chance to get the support and service you really want.
🧠 Tip: Now’s a Great Time for a Policy Review
- Are you overpaying?
- Missing discounts?
- Covered for the right risks?
A trusted agent will help you reassess and improve your protection.
🧭 Vargas & Vargas Insurance Is Here to Help
If your agent just retired or sold their agency, don’t feel stuck. Vargas & Vargas Insurance—your local independent insurance broker—is ready to step in and provide the personal, knowledgeable service you deserve. ✅
Let’s make your transition simple—and your coverage even stronger.
👉 Reach out today for a free policy review or agent transfer consultation.
