Home Insurance FAQ

A standard home insurance policy typically covers four main areas: the structure of your home (also called the dwelling), your personal belongings, liability protection, and additional living expenses if you're temporarily displaced due to a covered event. These events often include things like fire, theft, vandalism, and certain weather-related damages.

However, it’s just as important to understand what isn’t covered. We always advise reviewing the exclusions section of your policy carefully—this outlines what your insurance won’t pay for. Some common exclusions, such as flooding or earthquakes, usually require separate policies or endorsements, while others may not be insurable at all.

Understanding both your coverage and exclusions ensures there are no surprises when you need to file a claim.

You need enough coverage to rebuild your home at today’s construction costs, not market value. You should also consider coverage for your personal belongings, liability protection, and temporary living expenses. We can help assess your needs based on your home’s size, features, and location.

Standard home insurance policies don’t cover everything. Common exclusions include damage from floods, earthquakes, routine wear and tear, mold, and pest infestations (such as termites or rodents). To protect against some of these risks, you may need to purchase separate policies or endorsements.

As mentioned in Question 1, it's just as important to understand what your policy excludes as it is to know what it covers. Always review the exclusions section of your policy carefully so there are no surprises when it’s time to file a claim.

You can lower your premiums by:

• Bundling your home and auto insurance
• Installing safety features like smoke detectors, security systems, and storm shutters
• Raising your deductible
• Maintaining a good credit score
• Avoiding small claims that could increase your rate

Replacement cost covers the full cost to repair or replace your home or belongings without depreciation. Actual cash value takes depreciation into account, so you’d receive less money. Replacement cost policies offer more protection but may cost more in premiums.

Home insurance is not legally required, but if you have a mortgage, your lender will almost always require you to carry it. Even without a loan, having coverage protects your financial investment in your home.

It depends. Sudden and accidental water damage (like a burst pipe) is usually covered. However, gradual leaks, sewer backups, or flooding from rising waters typically are not unless you have specific endorsements or a flood insurance policy.

Insurers consider factors like:

• Your home’s age, size, and construction type
• Your location (including weather and crime risks)
• Your claims history and credit score
• The amount of coverage you choose
• Your deductible

First, document the damage with photos or videos. Then, contact your insurance agent or company as soon as possible to start the claims process. Keep receipts for any emergency repairs or temporary accommodations, and avoid making permanent fixes until your claim is reviewed.

Yes, you can make changes at any time—like adjusting coverage amounts, adding endorsements, or switching carriers. However, it's best to make changes at renewal or consult with your agent first to avoid cancellation fees or gaps in coverage.