Contact Your Carrier – Claims & Billing Directory
When you need a claim number, billing phone, or online portal fast, this page puts carrier contacts in one place. Vargas & Vargas Insurance is your first call for advice, but if it’s after hours—or a carrier requires you to contact them directly—use the directory below to reach the right team quickly. Our Dorchester office at 1133 Washington St serves as your local advocate before, during, and after a claim.
When to Call Your Carrier vs. Vargas & Vargas
Call us for coverage questions, claim guidance, paperwork, certificates, and policy changes—we’ll advise you and, when appropriate, stay on the line while connecting you to the carrier. After hours, use the carrier phone numbers and links listed here, then update our team the next business day so we can follow through.
Claims & Billing: Quick Steps
- Make sure everyone is safe; call emergency services if needed.
- Prevent further damage (temporary measures when safe).
- Gather policy details and photos.
- Start the claim with your carrier using the directory below; note your claim number.
- Tell our agency so we can advocate for you and coordinate next steps.
Carrier Directory
Our carrier partners include regional and national companies with dedicated claims and billing lines, such as Arbella, Commerce (MAPFRE), Massachusetts Property Insurance (MPIUA), New London County Mutual, Norfolk & Dedham, Palomar, Pilgrim, Plymouth Rock, Safety, Travelers, and Vermont Mutual. Each card below includes customer service and claims links/phones for quick access.
Tips Before You Call
Have your policy number, contact info, photos, and a brief summary of what happened. For auto, note driver, location, and police report details. For property, list damaged rooms/items and any steps you took to prevent further loss. We’ll help you with documentation and next steps once the claim is opened.
Need Something Else?
If you don’t see your company listed or the link doesn’t work, contact Vargas & Vargas Insurance and we’ll point you in the right direction immediately.
We’re Here to Help—Anytime
During business hours, call or text our Dorchester team; after hours, start with the carrier, then leave us a message or email so we can follow up first thing.