Dealing with Employee Injuries in the Workplace

Carlos Vargas

If an incident were to occur under your watch, would you know how to handle the situation correctly? Here are the steps you should take to ensure that an accident in the workplace is handled properly:

Get the injured employee medical attention

The most important part of the process is making sure that your employee is given the appropriate medical attention. If the injury needs immediate attention, call an ambulance right away. Remember, if you are on the fence about getting emergency medical help, it is always better to be safe than sorry.

If your employee’s injury does not require immediate attention, you should still encourage them to seek medical care from an approved provider as soon as possible.

Know your role in the claim process

In the event of an accident in your workplace, you have a few very important responsibilities. It is up to you to act as a liaison between your injured employee and your workers compensation insurance provider, ensuring that all of the correct paperwork is completed correctly and in a timely manner.

If you have questions about your role in the event of an incident, you can always call 877-550-0025 to speak to a Vargas and Vargas insurance agent. We can help provide the expertise you need when it comes to filing insurance claims like these.

Gather all the facts about the incident

Take the time to gather all the information you can about the accident. Cover all of your bases by collecting the following:

  • The injured employee’s account of the incident.
  • Reports from anyone that witnessed the accident.
  • Photos or video of the area where the accident occurred.

The more information you have, the easier it will be for you to fill out your claim form!

Complete your own report about the accident

The Employer’s Report of Accident is your opportunity to tell your side of the story. Using all the facts that you gathered in the previous step, you need to tell the insurance company what you know. This is also where you can indicate if you think there is any validity to your employee’s claim.

Once this section of the workers’ compensation form is filled out, your insurance agent should be ready to officially file your employee’s claim.

Manage the claim process

Once your claim is filed, you could wait up to 90 days to find out whether it has been approved or denied. During this time, it is important for you to stay on top of the process. Make sure that any questions or requests from your insurance provider are answered in a timely manner, and make sure to also check on your employee’s recovery.

If you follow all five of these steps after an employee is injured, you should be able to breeze through the workers’ compensation claim process. And remember, Vargas and Vargas Insurance is here to help if you get lost or stuck along the way!

About the Author

Carlos Vargas

Carlos Vargas

Carlos Vargas is the Founder and President of Vargas & Vargas Insurance Agency. He began his career in 1980 as a captive agent for a large national insurance company, but chose to become an independent insurance broker so he could offer clients better coverage options and more competitive products.


With 46 years of experience, Carlos believes strongly in the value of relationships and helping clients understand their insurance so they can make better decisions. In addition to leading the agency's vision and strategy, Carlos is deeply committed to community engagement and educating the public about insurance.


Outside of work, Carlos enjoys spending time with his wife, their sons and their families, and friends.

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