What To Do If Your Car Is Totaled | Blog | Vargas & Vargas Insurance

If you have ever experienced in a total loss of your car, it can be overwhelming. Even experienced drivers can feel panicked when their vehicle is declared a total loss after an accident. Beyond the concerns of injuries and safety, you might have questions about your next steps and the insurance process.

At Vargas & Vargas Insurance, we understand that the aftermath of a car accident is a confusing and uncertain time. Finding out that your car is considered a total loss and won’t be repaired only adds to the stress.

Understanding what “total loss” means and how insurance companies determine it is just one of the many inquiries we receive from clients filing accident claims. We’re here to provide clarity during this challenging period, explaining total loss, how your insurance policy covers it, and the steps you should take afterward.

In this post, we’ll break down when a car is considered a total loss, which coverages come into play, and the necessary actions you should take after experiencing a total loss.

When does a car qualify as a total loss?

If your car sustains significant damage in an accident, your insurance company might label it a total loss. This happens when repairs become impractical or when the vehicle remains unsafe even after fixing it.

Generally, if repair costs surpass your car’s actual cash value, it’s declared a total loss. Instead of repair expenses, you’ll receive compensation based on the car’s value.

Insurers often take possession of totaled vehicles. Ensure you transfer the title, cancel the license plates, and remove the car from your insurance policy to avoid unnecessary charges.

How do insurance companies decide if a car is a total loss?

Your insurance companies assess if a car is a total loss only after conducting their own inspection of the vehicle’s damages.

Most Massachusetts insurance companies employ the total loss formula (TLF) to decide on total loss status. If the cost of repairs plus the salvage value equals or exceeds the car’s actual cash value, it’s declared a total loss.

Keep in mind that variations exist due to your insurer and unique circumstances, so it’s wise to consult your insurance provider about this process.

How is the actual cash value calculate?

The actual cash value (ACV) reflects your car’s present market worth. Insurers calculate it by subtracting depreciation from the initial purchase price.

It’s important to distinguish ACV from replacement cost. Replacement cost provides the full value of a new vehicle without considering depreciation. However, this coverage is usually limited or comes with higher premiums compared to ACV.

Which insurance coverages deal with totaled vehicles?

If another driver is responsible for an accident that totals your car, their insurance policy will cover your vehicle’s actual cash value.

When you’re at fault for the accident, or if the other driver leaves the scene or lacks insurance, you need to file a claim under the appropriate coverage on your policy to get compensation for your car’s ACV.

The specific coverage you should use depends on the accident scenario:

  1. Collision Coverage:

  • Handles damages caused by colliding with vehicles or objects.
  • If you’re at fault for the accident, your ACV reimbursement comes through collision coverage.
  • Recommended for all drivers but not mandatory in Massachusetts if you own your vehicle outright.

  1. Comprehensive Coverage:

  • Addresses damages from non-collision incidents like theft, vandalism, weather, and animal collisions.
  • If a non-collision event results in your car being totaled, the comprehensive coverage is used.
  • Similar to collision coverage, it’s not required if you own your vehicle and don’t have a loan.

  1. Uninsured/Underinsured Motorist Coverage:

  • Required in Massachusetts.
  • If you’re in an accident with an uninsured or hit-and-run driver, this coverage reimburses your car’s ACV.

It’s important to understand which coverage to use based on your accident scenario. If you’re unsure, consult your insurance provider to ensure you’re properly covered.

What happens if I still have a loan on my vehicle?

What if the money you receive for your totaled vehicle doesn’t cover your outstanding loans? This is where GAP insurance comes in. GAP insurance, or “guaranteed asset protection,” fills the gap between the actual cash value you’re reimbursed for your vehicle and the amount you owe on your loan or lease. Remember, GAP insurance is not included by default – you need to add it to your policy through an endorsement if you’re eligible.

How Much Does GAP Coverage cost?

Adding GAP insurance to your Massachusetts auto insurance will typically cost an additional $25 to $75 per year. If you get this coverage through the dealership or finance company, the cost will vary based on factors like the car’s MSRP, loan duration, financed amount, and APR, generally ranging from $500 to $750.

It’s important to note that many dealers and finance companies might attempt to include GAP insurance in your monthly loan or lease payment by default. Therefore, it’s crucial to inquire about this and clarify before finalizing your paperwork.

What steps should I take if my vehicle is declared a total loss?

Here’s what to do if your vehicle is totaled:

  1. File a claim: Contact your insurance agent or provider right away to start the process. Total loss claims are filed like any other claim on your auto policy.
  2. Tow your vehicle: Arrange to have your car towed to an auto body shop since you likely can’t drive it anymore.
  3. Gather documents: Be proactive and collect documents your insurer will need, such as the car’s title and sales receipt. If leased or financed, your lender/lessor will provide the title.
  4. Research car’s value: Look up your car’s current value to get an idea of the reimbursement you might receive.
  5. Check loan status: If you have a loan or lease, inform your lender/lessor about the damages and the upcoming settlement.
  6. Shop for a new car: You may not get the same car, but you can use the reimbursement for a down payment on a new vehicle.

Pro-Tip

Before you do anything, document the condition of your car with photos and notes. This evidence can support your insurance claim and ensure you get the compensation you deserve. Remember, thorough documentation can make a significant difference in a total loss scenario. Stay prepared, stay protected!

Your Local Independent Insurance Broker

Totaling your car can be unsettling, but being prepared is key. Understand what triggers a total loss and how your insurance covers it. This knowledge lets you know exactly what to do if your car is ever totaled.

For over four decades, Vargas & Vargas Insurance has been assisting individuals, families, and businesses. We’re here to address your questions and find the best coverage at the most competitive rates. Reach out to us at 617-298-0655.

By carlos vargas November 21, 2025
If someone hits your car and drives off, it’s called a hit and run . Imagine leaving the grocery store to find your bumper smashed with no note or witnesses. It’s not just the damage that’s frustrating; it’s the uncertainty about what to do next. Why Are Hit & Runs Confusing? Many drivers aren't sure what to do because we aren’t often taught how insurance works for these situations. But the more you know, the more protected you’ll be. At Vargas & Vargas Insurance , we guide drivers through hit and run claims, breaking down the process in simple terms. Key Questions Answered: What is a hit & run under Massachusetts law? What auto insurance helps in this situation? Will your premium go up? What immediate steps should you take? What Is a "Hit & Run"? A "hit and run" involves another driver damaging your car or injuring you and leaving without giving their info. It could happen in a parking lot, on the street, or even at home. Massachusetts law requires you to report it and file a claim. Coverage That Helps in a Hit & Run Your auto policy can help—if you have the right coverage. Uninsured Motorist Coverage (UM/UIM): Essential for covering injuries to you or passengers. Collision Coverage: Covers car damage but requires you to pay the deductible. Note: Massachusetts is a no-fault state , needing collision and/or UM coverage for protection. Will Your Insurance Rates Rise? It depends. If considered a not-at-fault accident, rates might not increase. However, lack of a police report or a history of claims might affect rates. Reporting it properly is crucial. What Actions Should You Take? Call the police immediately to file a report. Take photos of all damage and surroundings. Seek witnesses or security camera footage. Contact your insurance agent for advice on filing a claim. Keep all records , like police reports and photos. The Bottom Line You can't control reckless drivers, but you can control your preparedness. Here's what you need to know: Have collision and uninsured motorist coverage for protection. A police report is essential. Your agent is your best ally for making claim decisions.  If you’ve returned to your car to find damage without a note, you know the stress. Now you know the steps to take and the protections you need. At Vargas & Vargas Insurance , we’re here to make this simple and stress-free. Unsure if your policy protects you from a hit & run? Call us at 617-298-0655 . Let’s ensure you’re covered before it happens.
By carlos vargas November 21, 2025
In this post, we'll guide you through what happens when someone is injured on your property, how personal liability insurance can provide protection, and the steps you should take immediately if an accident occurs. By the end, you'll understand common scenarios that trigger personal liability coverage, what's included (and not included) in a standard policy, how claims are managed, and practical tips to protect yourself both before and after an accident. Understanding Personal Liability Insurance Personal liability insurance is designed to protect you financially if you are found legally responsible for someone’s injury or damage to their property. Typically, this coverage is part of your homeowners or renters insurance policy. If an incident occurs on your property and you’re held responsible, your personal liability insurance can help cover: Medical expenses for the injured person. Legal defense costs if you’re sued. Settlement or judgment amounts awarded to the injured party. Without this coverage, you could face out-of-pocket expenses which could amount to thousands or even hundreds of thousands of dollars, depending on the situation. Common Injury Scenarios on Your Property Personal liability coverage may be applicable in situations like: A guest slipping on an icy walkway. A child falling off a swing in your backyard. A delivery driver tripping over a loose step. A neighbor’s fence being damaged by a tree falling from your yard.  Accidents can happen even if precautions are taken, and unfortunately, being "careful" doesn't automatically shield you from legal or medical bills. What’s Not Covered It's crucial to understand that personal liability insurance doesn't cover everything. Most policies exclude: Injuries to you or household members. Intentional acts causing harm. Certain high-risk situations, such as injuries from business activities conducted at home (unless you have separate business liability coverage). Understanding these exclusions can prevent surprises and the frustrations often accompanying a denied claim. What Happens After an Injury on Your Property If someone is injured on your property: Get medical help immediately — the priority should be the person’s safety and well-being. Document the incident — take photos, collect witness statements, and record all details. Notify your insurance company — report the incident promptly, even if unsure whether the injured party will make a claim. Avoid admitting fault — stick to the facts when speaking with the injured person and your insurer. Once a claim is filed, your insurance company will: Investigate the incident. Determine whether your policy covers the claim. Handle negotiations, settlements, or defense in court if necessary. How to Protect Yourself Before an Accident Happens While insurance covers the unexpected, prevention is better than reaction. Reduce your risk by: Keeping walkways clear of ice, snow, and clutter. Repairing loose steps, handrails, and flooring. Properly maintaining landscaping and trees. Providing adequate lighting for entrances and pathways. Regular maintenance not only keeps your property safe but shows responsible behavior if a claim is filed. The Role of Your Insurance Broker An experienced insurance broker can help you: Review your policy to ensure adequate liability coverage limits. Clarify exclusions so you understand what's not covered. Guide you through the claims process if an injury occurs. Suggest umbrella insurance for additional liability protection beyond your standard policy limits. Having a broker means you aren't navigating these situations alone — you'll have someone familiar with your policy advocating for you. The Bottom Line Accidents can occur anywhere to anyone at any time. If someone gets hurt on your property, personal liability insurance can safeguard your finances, cover legal costs, and help manage the situation professionally. The key is understanding how your coverage works before you need it. This involves knowing your policy limits, understanding exclusions, and ensuring you have sufficient protection in place. Additional Resources: Insurance Information Institute – Understanding Liability Coverage NAIC – Consumer’s Guide to Home Insurance